Insurance4insulinpumps – Our story
In 2011, my daughter Kate, with Type 1 diabetes, was moved to insulin pump therapy and was provided with an Insulin pump by the NHS. We were advised by the NHS Diabetic Specialist Nurse and the manufacturers’ representative to have the pump insured for accidental damage and theft (pump manufacturers provide warranty protection for pump failure/malfunction only). We were told that if the pump was damaged or stolen then the NHS would not fund a replacement, and this would be at my expense. So, where to go to get it insured? The recommendation was to simply include the pump as a named item on my home contents insurance. Not so simple...
Why should I insure my insulin pump with you?
- Insulin pump is covered up to the value of £5,000
- Loss, theft & accidental damage to the pump
- Insulin pump is covered when travelling abroad
- Loan insulin pump automatically covered
- CGM and/or Handset automatically covered
- Adults & children can be covered immediately
- Claims are assessed and settled within 48 hours
- Replacement pumps are sent out within 24 hours
- There is no excess to pay on your claim
- 24/7 online claim registration
- UK based specialist claims team
Our Insulin Pump Insurance Features
The UK's first dedicated insulin pump insurance for your peace of mind
Our policy not only includes cover for theft and accidental damage, we also cover loss of your pump, handset and even your CGM.
Adults & Children are covered
Our cover protects adults and children and we have no age restrictions.
Pump manufacturers may lend you a pump if you are away on holiday or business as long as you insure their pump. We automatically cover loan pumps at no extra cost if your main pump is insured with us.
We cover your insulin pump automatically for up to 90 days worldwide in any 12 month period. You don't need to tell us you are going abroad.
Purchase instant cover online and be covered straight away. You'll need the serial number and make and model of your pump.
Easy monthly payments
We collect premiums by Direct Debit to ensure your pump is always covered as long as you continue to pay the premiums. You can cancel at any time.
UK Claims Handling 24/7
Our claims handlers are specialists based in the UK and deal directly with all the manufacturers providing pumps to the NHS. You can claim online 24/7.
Combined, our team has over 69 years’ experience managing insurance and claims for insulin pumps.
We do not charge an excess if you make a claim.
Fast Claim Handling
All claims are assessed the same business day we receive them. We have purchasing agreements with all of the major manufacturers so we can quickly authorise a replacement pump to be sent immediatley to you.
You should carefully review the policy documents to make sure the policy suits your need. You can always call or email us if you have any questions.