Our Insulin Pump insurance policy explained
We advise you to read in detail our Policy Wording and our Product Information Some of the major features are explained below.
Comprehensive Cover
Our policy not only includes cover for theft and accidental damage, we also cover loss of your pump, handset and even your CGM.
Adults & Children Covered
Our cover protects adults and children and we have no age restrictions.
Fast Claim Handling
All claims are assessed the same business day we receive them. We have purchasing agreements with all of the major manufacturers so we can quickly authorise a replacement pump to be sent immediatley to you.
No Excess
We do not charge an excess if you make a claim.
Loan Pumps
Pump manufacturers may lend you a pump if you are away on holiday or business as long as you insure their pump. We automatically cover loan pumps at no extra cost if your main pump is insured with us.
Going Abroad
We cover your insulin pump automatically for up to 90 days worldwide in any 12 month period. You don't need to tell us you are going abroad.
Instant Cover
Purchase instant cover online and be covered straight away. You'll need the serial number and make and model of your pump.
Easy Monthly Payments
We collect premiums by Direct Debit to ensure your pump is always covered as long as you continue to pay the premiums. You can cancel at any time.
UK Claims Handling 24/7
Our claims handlers are specialists based in the UK and deal directly with all the manufacturers providing pumps to the NHS. You can claim online 24/7.
Highly Experienced
Combined, our team has over 69 years’ experience managing insurance and claims for insulin pumps.
Policy Queries
You should carefully review the policy documents to make sure the policy suits your need. You can always call or email us if you have any questions.
CGM / Handset Included
CGM, Handset, Sensors that come with the pump are automatically covered.